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Privacy Policy

Effective Date: October 2025

Website: www.bokaactive.co.za

 

Boka Active (“we”, “us”, “our”) values your privacy. This Privacy & POPIA Policy explains how we collect, use, and protect your personal information in line with the Protection of Personal Information Act, 2013 (POPIA).

 

1. Information We Collect

We may collect the following types of information when you visit our website or make a purchase:

Personal details (name, email, phone number, delivery address)

Payment details (processed securely via PayFast)

Device and browser data (IP address, cookies, analytics)

Order history and communication records

2. How We Use Your Information

We use your information to:

Process and deliver your orders

Communicate with you about your purchases

Send marketing emails (if you have consented)

Improve our products and website performance

Comply with legal and tax requirements

 

3. Consent

By providing your personal information, you consent to its collection and use for the stated purposes.
You may withdraw consent for marketing communications at any time by clicking “unsubscribe” or contacting us directly.

4. Data Storage & Security

We take appropriate technical and organisational measures to secure your personal information against loss, unauthorised access, or disclosure.
Payment data is encrypted and handled by PayFast or other trusted third-party providers.

5. Cookies & Analytics

Our website may use cookies and analytics tools (like Google Analytics or Meta Pixel) to:

Analyse site traffic and improve functionality

Remember your preferences

Deliver relevant marketing ads
You can disable cookies through your browser settings, but some features may not function properly.

 

6. Disclosure of Information

We do not sell or rent your personal data.
We may share information only with:

Payment processors (e.g., PayFast)

Courier or logistics partners

IT and marketing service providers (bound by confidentiality)

When required by law or court order

 

7. Your Rights Under POPIA

You have the right to:

Access and request a copy of your personal information

Request correction or deletion of your data

Withdraw consent for processing

Object to direct marketing
 

 

8. Data Retention

We retain your information only as long as necessary for business, legal, or regulatory reasons.

 

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of such third parties.

 

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
📍 South Africa